Privacy Policy

Jacquelynn Visuals LLC respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains how information may be collected, used, stored, and protected when you visit jacquelynneditshub.com or purchase our video editing services.

Information We May Collect

Depending on your interaction with our website, we may collect:

Name
Email address
Billing information
Contact information
Order information
Project instructions
Video files
Images
Audio files
Logos and other project materials
Communications between you and our service team
How We Use Information

We may use information to:

Process purchases
Provide video editing services
Communicate about projects
Deliver completed videos
Process refunds
Provide customer support
Respond to inquiries
Maintain website security
Improve our services
Comply with applicable legal obligations
Customer Video Files

Video files and other project materials submitted by customers are used primarily for providing the requested editing service.

We do not claim ownership of customer-owned content simply because it is submitted to us for editing.

Payment Information

Payments may be processed through third-party payment providers.

We generally do not need to directly store complete payment card information when payment processing is handled by an applicable third-party payment provider.

Customers should review the privacy policies of the applicable payment provider for additional information.

Data Retention

Customer information and project materials may be retained for as long as reasonably necessary to provide services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

Project files may generally be removed approximately 30 days after final delivery, unless a longer retention period is reasonably necessary or otherwise agreed.

Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

International Customers

Because our services are available internationally, information may be processed or stored in the United States or other locations used by our service providers.

By using our services, international customers acknowledge that information may be processed in accordance with applicable law.